Privacy Policy
This policy describes what personal information OgyMogy collects, why we collect it, how we use it, who we share it with and your rights regarding that information.
1. Who We Are
OgyMogy is a monitoring software service that allows authorized users to monitor Android, Windows and Mac devices. This Privacy Policy applies to ogymogy.com and all OgyMogy products and services. References to "OgyMogy," "we," "us" and "our" in this policy refer to the company operating the OgyMogy service.
This policy covers two distinct types of personal information we handle: information about you as an account holder ("account data") and data captured from the devices you monitor through our service ("monitored device data"). These are addressed separately because they involve different considerations.
By using OgyMogy, you agree to the collection and use of your information as described in this policy. If you do not agree with this policy, do not use the service.
2. Information We Collect About You
Account registration data
When you create an OgyMogy account, we collect:
- Your email address
- A password (stored in hashed form — we never store your plaintext password)
- Your name (optional at registration)
Payment and billing data
When you purchase a subscription, our payment processor collects your payment card details or PayPal information. OgyMogy does not store your full card number or CVV on our servers. We do retain:
- The last four digits of your card and card type (for billing reference)
- Billing address, if provided
- Transaction history (dates, amounts, plan types) for your account
Usage and log data
When you use the OgyMogy dashboard or website, we automatically collect:
- IP address and general geographic location (country, region)
- Browser type, version and operating system
- Pages visited, features used and actions taken in the dashboard
- Date and time of access
- Referring URL and exit URL
- Session duration and interaction data
Support communications
When you contact OgyMogy support by email, chat or support ticket, we retain the content of that communication and your contact information to provide support and improve our service.
3. How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Legal basis |
|---|---|
| Providing the OgyMogy service and your account | Contract performance |
| Processing payments and managing subscriptions | Contract performance |
| Sending transaction emails (receipts, renewal notices) | Contract performance |
| Responding to support requests | Contract performance / Legitimate interest |
| Detecting and preventing fraud, abuse and security incidents | Legitimate interest |
| Improving the service and fixing bugs | Legitimate interest |
| Complying with legal obligations | Legal compliance |
| Sending product updates and marketing (where opted in) | Consent |
We do not sell your personal information to third parties. We do not use your personal information to serve you advertising from third-party advertisers.
4. Monitored Device Data
This section addresses the data captured from devices you monitor through the OgyMogy service.
What is monitored device data
When OgyMogy is installed on a device and active, it captures data from that device according to the features and settings you have configured. Depending on your plan and settings, this may include GPS location history, call logs, SMS messages, social media messages, keystrokes, screenshots, browser history, installed application lists, camera captures and microphone recordings.
Who controls monitored device data
You, as the OgyMogy account holder, are the data controller for all monitored device data captured in your account. OgyMogy processes this data as a data processor on your behalf, storing it in your account for your access and use. OgyMogy does not access, analyze or use your monitored device data for any purpose other than providing the monitoring service to you.
Your obligations regarding monitored device data
You are solely responsible for ensuring that your collection and use of monitored device data complies with all applicable laws. This includes obtaining any required consents, providing required notices to monitored individuals and limiting monitoring to devices and contexts where you have lawful authority to monitor. See the Disclaimer for further information on lawful use.
OgyMogy's access to monitored device data
OgyMogy personnel do not routinely access monitored device data in your account. Access to monitored data may occur in limited circumstances:
- When you request technical support involving your account data and you explicitly authorize access
- When required by valid legal process, court order or law enforcement request (see Section 5)
- To investigate a reported abuse, Terms of Service violation or security incident where your account is involved
- For anonymized, aggregated analysis of data patterns to improve the technical performance of the service, where no individual's data is identifiable
5. Sharing and Disclosure of Information
OgyMogy does not sell, rent or trade your personal information or monitored device data. We share information only in the following circumstances:
Service providers
We share information with third-party service providers who help us operate the service. These providers are contractually bound to use your information only to provide services to OgyMogy and to maintain appropriate security. Categories of service providers include:
- Cloud hosting and infrastructure providers
- Payment processing providers
- Email delivery providers
- Customer support software providers
- Analytics and error monitoring services (limited to account and usage data, not monitored device data)
Legal requirements
We may disclose your information or monitored device data when required to do so by law, including in response to a valid subpoena, court order, search warrant or other legal process issued by a court of competent jurisdiction. We may also disclose information to protect the rights, property or safety of OgyMogy, our users or the public where required or permitted by law.
Where legally permitted, OgyMogy will notify you of any legal request for your account data before complying, unless prohibited from doing so by the legal process itself.
Business transfers
If OgyMogy is involved in a merger, acquisition, sale of assets or other business transfer, your information may be transferred as part of that transaction. You will be notified by email or prominent notice on the OgyMogy website before your information is transferred and becomes subject to a different privacy policy.
With your consent
We may share your information for any other purpose with your explicit consent.
6. Data Security
OgyMogy uses industry-standard security measures to protect your account data and monitored device data, including:
- Encryption of data in transit using TLS/SSL
- Encryption of sensitive data at rest
- Access controls limiting employee access to account and monitored data
- Regular security reviews and infrastructure monitoring
- Password hashing using industry-standard algorithms
No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the security of your OgyMogy account credentials and for using a strong, unique password.
If you believe your account has been compromised or you notice unauthorized activity, contact security@ogymogy.com immediately.
7. Data Retention
We retain different categories of data for different periods:
| Data type | Retention period |
|---|---|
| Account registration data (email, name) | Duration of account + 90 days after account deletion |
| Billing and transaction history | 7 years (required for tax and accounting compliance) |
| Monitored device data | Duration of active subscription; deleted within 90 days of subscription expiry or account deletion |
| Server and access logs | 90 days |
| Support communications | 3 years from the last contact date |
You may request deletion of your account and associated data at any time. Deletion requests are processed within 30 days. Note that billing records required for legal compliance (7-year retention) may be retained after account deletion in anonymized or legally required form.
8. Cookies and Tracking Technologies
OgyMogy uses cookies and similar tracking technologies on the ogymogy.com website and in the dashboard application.
Essential cookies
Required for the service to function. These include session cookies that keep you logged in and security tokens that protect your account. These cannot be disabled without breaking the service.
Analytics cookies
Used to understand how visitors use the website and dashboard, which pages are most visited and where users encounter difficulties. Analytics data is aggregated and is not used to identify individual users. You may opt out of analytics cookies through your browser settings or a cookie preference tool if provided.
Marketing cookies
Used to measure the effectiveness of advertising campaigns. These are only placed if you have given consent through our cookie consent mechanism. You may withdraw consent at any time.
To manage cookie preferences, use your browser's built-in cookie controls or the cookie preference center if available on the website.
9. Children's Privacy
OgyMogy accounts are intended for adults (18 years and older) who are setting up monitoring of devices they own or have authority over. OgyMogy does not knowingly collect personal information from children under 13 for the purpose of creating OgyMogy accounts.
OgyMogy's parental monitoring features are designed to help parents monitor their minor children's devices. Monitored device data from a child's device is stored in the parent's account and is governed by the parent's use of the service.
If you believe a child under 13 has created an OgyMogy account without parental consent, contact privacy@ogymogy.com and we will take appropriate action.
10. Your Privacy Rights
Depending on your location and applicable law, you may have the following rights regarding your personal information:
- Access — You may request a copy of the personal information OgyMogy holds about you
- Correction — You may request that inaccurate or incomplete information be corrected
- Deletion — You may request that your personal information be deleted, subject to retention requirements described in Section 7
- Portability — You may request your personal data in a portable, machine-readable format
- Objection — You may object to processing based on legitimate interest
- Restriction — You may request that processing be restricted in certain circumstances
- Withdrawal of consent — Where processing is based on your consent, you may withdraw consent at any time without affecting the lawfulness of prior processing
To exercise any of these rights, contact privacy@ogymogy.com. We will respond to all verified requests within 30 days. We may need to verify your identity before processing a rights request.
11. California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) provides you with additional rights regarding your personal information.
Categories of personal information collected
In the preceding 12 months, OgyMogy has collected the categories of personal information described in Section 2, including identifiers (email address, IP address), commercial information (transaction history) and internet activity data (usage logs).
California rights
California residents have the right to know what personal information is collected and how it is used, the right to delete personal information, the right to correct inaccurate information, the right to opt out of the sale or sharing of personal information (OgyMogy does not sell or share personal information for advertising purposes), and the right not to be discriminated against for exercising these rights.
Submitting a California rights request
To submit a CCPA rights request, email privacy@ogymogy.com with the subject line "California Privacy Request" and describe your request. Authorized agents may submit requests on behalf of a California resident with appropriate documentation.
12. International Users
OgyMogy is operated in the United States. If you are accessing the service from outside the United States, your information will be transferred to, stored and processed in the United States or other countries where OgyMogy or its service providers maintain infrastructure.
If you are located in the European Economic Area, United Kingdom or other regions with data protection laws, OgyMogy implements appropriate safeguards for international data transfers, including standard contractual clauses where required.
By using OgyMogy, you consent to the transfer and processing of your information in the United States and other countries as described in this policy.
13. Changes to This Policy
OgyMogy may update this Privacy Policy from time to time. When we make material changes, we will:
- Update the "Last updated" date at the top of this page
- Notify you by email at the address registered to your account if the change materially affects your rights or how we handle your data
- Post a notice on the OgyMogy website
Your continued use of OgyMogy after the effective date of a change constitutes acceptance of the updated policy. If you do not agree with the updated policy, you should stop using the service and delete your account.
Previous versions of this Privacy Policy are available on request from privacy@ogymogy.com.
14. Contact Us
For privacy-related questions, data requests, or concerns about how OgyMogy handles your information, contact us at:
| Privacy inquiries | privacy@ogymogy.com |
| Security issues | security@ogymogy.com |
| Support portal | ogymogy.com/contact |
| Response time | Within 30 days for rights requests; 1–2 business days for general inquiries |
Privacy Questions or Data Requests?
Email privacy@ogymogy.com or use our contact form. We respond to all privacy requests within 30 days.
Contact Our Privacy Team